Image Printing Pixelated After Being Shrunk

[davidd14854156]

Hello so I am unsure as to why this is happening because in illustrator the image when shrunk doesn't become pixelated at all. Just to get an idea of our workflow we design in 10th scale > save as a "High Quality PDF" > then size up our files 1000% at the rip station and print. However when printed on our HP365 (the main printer we use) we print a sample at a smaller scale for customer approval. However images become very pixelated when printed at a smaller size. Only when it is a full scale panel does the image print color. Any tips or suggestions would be very much appreciated.

[Monika Gause]

What kind of files are you referring to?

Are these Illustrator files?

Pure vector images?

Pixels placed into them?

Is that printer PostScript enabled?

Does the file print better when you print a PDF from Acrobat?

[davidd14854156]

So the file when printed is saved in a PDF Format on a local server and opened at a different station in Production House RIP, but the art work inside of the PDF is a TIF file. If we scale it down at the rip station it doesn't pixelate. I am unsure of if the printer is PostScript Enabled and unsure how to check.

[Monika Gause]

Does the issue happen when you print from Illustrator? Or print from Acrobat?