Image trace operation cannot complete because of unknown error PARM in Illustrator v27.5 on Win 10

[Sumit5C7C]

Please help ...how can i fix this?

[Monika Gause]

Please tell us yoiur computer specifications.

The operating system

And what exactly is happening step by step.

How large is the image you are trying to trace?

[Sumit5C7C]

Thanks for your reply Monika,

Yes i am just sharing those screens shots what i face the issue. Image size is not so big and only Black color based image is this.Please take attachment and help me out of this..

[Monika Gause]

Can you please tell us your hardware specifications, the system and version of Illustrator?

Does it help saving that image in a different file format?

[Sumit5C7C]

yes i can easly save any image in different differnt file formats, but only image trace issue i am facing..

pfa.. 

[Monika Gause]

You have the latest version and also the computer has sufficient RAM.

So when was the last time you rebooted?

Does it help resetting the preferences. This will erase the settings. You might want to check out options to do it (renaming the folder)

https://helpx.adobe.com/illustrator/using/setting-preferences.html 

[Anshul_Saini · Accepted solution]

Hi @Sumit5C7C,

Thanks for sharing the details. Would you mind sharing the image file with us so we can investigate the issue further and provide you with the appropriate solutions? Also, have you tried resetting preferences as suggested by Monika?

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks,
Anshul Saini