Images inverting

New Here ,
Jul 25, 2022 Jul 25, 2022

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Hi guys,

 

I've created my designs incorporating some PNG images and saved my file as an illustrator file type.

When I go back to open it the PNG images have all inverted colour. Why does this happen and how do I fix it?

 

Any help is much appreciated

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Import and export , Print and publish

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Adobe Employee , Jul 26, 2022 Jul 26, 2022

Hello @Veasna25389893kdbk,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. I would request you try the suggestions shared by Anshul in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12981956#M323946) as suggested by Ton and share your observations.

 

Looking forward to your

...

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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Could you please upload a screen shot showing exactly what is happening? When you say that you are saving as an "illustrator file type" are you referring to .ai (the native format) or something else? What version of Illustrator and what operating system are you on? Please provide as many details as possible about the workflow that produced the problem.

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Adobe Community Professional ,
Jul 26, 2022 Jul 26, 2022

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hello @Veasna25389893kdbk,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. I would request you try the suggestions shared by Anshul in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-y...) as suggested by Ton and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
Jul 31, 2022 Jul 31, 2022

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Thank you, I have tried those recommendations and managed to work.

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