Is there a log somewhere explaining why my Mac 2019 plugin won't load?

Engaged ,
Jul 12, 2022 Jul 12, 2022

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I've written a lot of plugins over the years, and I'm completely stumped why this one won't load in AI 2019 for Mac. The Mac versions for 2020-2022 all load and run, and the Windows versions are all fine (including 2019). It's a hybrid CORE and 2019 SDK project. It notarizes fine, although that shouldn't be an issue on my own machine. Comparing the contents of the .aip file with other plugins that work, I see no difference. Running in debug mode, the plugin gets rejected before running a line of my code.

 

Is there some subtle thing that 2019 checks for that later versions don't?

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SDK , Third party plugins

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correct answers 1 Correct answer

Adobe Employee , Jul 28, 2022 Jul 28, 2022

Hello @Rick E Johnson,

 

Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, kindly try the developer console website (https://console.adobe.io/servicesandapis), select Illustrator from the product list, and you should be able to download the required documentation to learn more about the SDK.

 

Kindly update this thread if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hello @Rick E Johnson,

 

Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, kindly try the developer console website (https://console.adobe.io/servicesandapis), select Illustrator from the product list, and you should be able to download the required documentation to learn more about the SDK.

 

Kindly update this thread if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

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