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Issue with Unauthorized Charges for Adobe Illustrator

New Here ,
Jun 30, 2024 Jun 30, 2024

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Hello,

I am facing an issue with charges for Adobe Illustrator. After using the software during a training session, I continued to be charged even after attempting to cancel the service. The charges were as follows:

  • 27/05/2024: €26.86
  • 24/06/2024: €26.86
  • 26/06/2024: €134.32

I managed to cancel the program on 26/06/2024, but I was still charged. Has anyone else experienced this or knows how to resolve these unauthorized charges?

I appreciate any help or guidance.

Sincerely, Joaquim Constantino

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Adobe
Community Expert ,
Jun 30, 2024 Jun 30, 2024

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Please contact Customer Care. Nobody in this forum has access to your account. https://helpx.adobe.com/contact.html 

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New Here ,
Jun 30, 2024 Jun 30, 2024

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Thanks

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