• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issues printing when saved as PDF, but is fine when printed from Illustrator - White Blocks

New Here ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

When I print my file directly from Adobe Illustrator, the print comes out fine. However, when I save the file as a PDF using the "PDF/X-3:2002" settings and try to print it from Adobe Acrobat, some areas of the illustration print with white blocks over them. There are no hidden layers in the file, so I'm unsure why this is happening.

I need to send the PDF to a client, but I don’t want the random white blocks to appear. Has anyone encountered this issue or have a solution?

Views

126

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 12, 2024 Dec 12, 2024

Hello @Gavin24249667h1nm,

Thanks for sharing the details. Would you mind trying a different application to print the exported PDF to see if it makes a difference? Also, try using the PDF/X-4:2010 setting to export and share your observations.

Looking forward to hearing from you.

 

Anubhav

Votes

Translate

Translate
Adobe
Community Expert ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

Hello @Gavin24249667h1nm,

Thanks for sharing the details. Would you mind trying a different application to print the exported PDF to see if it makes a difference? Also, try using the PDF/X-4:2010 setting to export and share your observations.

Looking forward to hearing from you.

 

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

LATEST

Printing PDF/X-4:2010 worked. Thank you so much!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines