Large dimension (height) Illustrator file truncated when placed in Photoshop, can't save as PDF

[warm_finder5CB6]

Have a large dimension Illustrator file, but still within the supposed limits of 227": it is 214.25" tall, 61" wide. When trying to place it in Photoshop to check placement, the top 10-12" or so appear truncated, bounding box show around the truncated/cut off part. Tried to save a PDF & place that instead, but get a "The dimensions of this page are out-of-range" error. Running version 29.1. Just did a similar file that had 221" wide x `115" tall and didn't get the same errors. All the parameters list that up to 227" in both directions should be supported. Artboard shows the right dimension.

[Ton Frederiks]

Yes, I can replicate that, it does paste the whole object, it is cut off in Photoshop, but the entire smart object opens in Illustrator for editing. I am not sure if it is an Illustrator problem. Older versions behave the same , so it could be the current Photoshop that is causing this.

[warm_finder5CB6]

Does the same when trying to place in InDesign- truncates to 200" high. Plus get the error even trying to export PDF from Illustrator, so it appears to be the entire suite. They should remove the language that says it supports 227" or fix the programs so they actually support up to 227" high.

[Ton Frederiks]

Illustrator supports large size documents with Large Canvas Documents, but copy thjose to Photoshop results in 1/10th of the size:

https://helpx.adobe.com/illustrator/using/large-sized-artwork.html

[Abhishek Rao]

Hi @warm_finder5CB6,

Thanks for following up and sharing your observations. I understand how frustrating it must be.

To dig deeper into this, could you please confirm the exact version of Illustrator that was used to create the file, along with the details of your operating system? It would also be really helpful if you could share a screen recording showing the full workflow, from opening the file in Illustrator to placing it in Photoshop or InDesign, so we can observe exactly where the issue kicks in.

Additionally, if you're comfortable sharing the sample file where this happens, that would be ideal. If the file contains any sensitive content, feel free to share it via direct message on the community. You can upload it using any public cloud sharing service like Google Drive, Dropbox, or WeTransfer.

Looking forward to your response.

Abhishek 

[warm_finder5CB6]

Yes, files contain sensitive licensor information. I'm using Illustrator version 29.6 (updated from when I first had the problem, but it's still displaying the same errors-When trying to place it in Photoshop the top of the file is cut off. When trying to place into InDesign, the same thing- shows the placed file as only 200" tall when it's actually 214.25", with the top chopped off, bounding box show around the truncated/cut off part. Tried to save a PDF & place that instead, but get a "The dimensions of this page are out-of-range" error. Screenshots showing the top of the placed Illustrator file into the top of the PSD, both of which have the same height of 214.25- clear to see the top of theIllustrator file shows as not as tall). Did a temporary workaround placing smart objects & saving PDF from Photoshop.

[Ton Frederiks]

Yes it is easy to replicate, I set the units in Illustrator to Pixels, so it is easier to show what Photoshop sees.

This is a 61 x 214,25 inch file (4392 x 15426 px)

Copied and used to paste into a new Photoshop file.

Instead of 4392 x 15426 px, Photoshop sees 4392 × 14400 px on the clipboard.

And creates a cropped smart object version of the Illustrator file. The smart object has all the data when you open it in Illustrator.

When trying to save the file as PDF in Illustrator, you get the "The dimensions of this page are out-of-range." message.

I have renamed the extension from .ai to .pdf and attached an example file.

[Bobby Henderson]

I think there could be some kind of size limitation when saving PDF files out of Illustrator. I'll often see the error message "The dimensions of this page are out-of-range" if the page size is more than 150" tall or wide.

I'll often just copy large scale artwork from Illustrator to Photoshop using the clipboard. The artwork in Illustrator and canvas in Photoshop needs to be the same size. I can paste the the Illustrator artwork as pixels, Photoshop paths or a smart object. If the Illustrator artwork pastes into Photoshop proportionately larger or smaller it's easy to manually scale it to the canvas size by snapping the artwork edges to the canvas edges. The only limitation with this is if the artwork has clipping masks/groups that extend beyond the canvas size. Photoshop likes to put a bounding box around everything. There are methods to get around that.

[Ton Frederiks]

"I'll often just copy large scale artwork from Illustrator to Photoshop using the clipboard."

That is the problem here, it cuts of part of the copied file.