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Layers not show when open Illustrator.

New Here ,
Feb 04, 2025 Feb 04, 2025

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I'm working on illustrator, everything was ok until i save as PDF. In review i can still see all the details and picture attachments. But when i open both the AI files and PDF some of the details disappear even though you can still see it in review section. I've tried to restart the computer and still have the same problem.

This is how it looks on AI

dang_7139_0-1738693722898.png

and this is how it looks on review section with all the details still visible.

dang_7139_1-1738693761006.png

 

TOPICS
Bug , How-to , Performance

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Adobe
Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@dang_7139 

 

Can you also show us what you see when you spin open the disclosure triangle for the layer "AW"?

 

janee_0-1738697594641.png

 

Jane

 

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Here you go. Not sure what happened with now you can see the "Guide" layer, but still missing other details.

dang_7139_0-1738698284199.png

 

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@dang_7139 

 

What do you see when you expand each group?

 

Jane

 

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