Libraries Panel Not loading

Explorer ,
Sep 19, 2022 Sep 19, 2022

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Hi brainy people.

 

Just today my libraries panel has stopped loading. I've tried logging out and back in, restating the computer and a few other things but it just won't populate with my files that I need.

 

How can I get this back? I have spot colours here that I need to create print files, and need them urgently for files I am working on now.

Screenshot:

LibSS.png

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Bug , Performance , Tools

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Explorer ,
Sep 19, 2022 Sep 19, 2022

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Wow, typos... 'Restarting' not 'restating'

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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New Here ,
Sep 20, 2022 Sep 20, 2022

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Hi,
Sorry, you're facing this problem. Could you please try:
1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location: WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions MAC: Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CEP⁩ -> extensions
2. Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the steps - please, make sure you've killed CCLibraries process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.

Thank you,
Sarfaraz
CCLibraries

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Explorer ,
Sep 20, 2022 Sep 20, 2022

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Thanks guys. All sorted now. Although the installer did hang at 81% with less than one minute to go for about half an hour, got there in the end though.

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