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libraries vector issue

New Here ,
Oct 19, 2022 Oct 19, 2022

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Hi, does anyone know why my libraries asset shows up with straight lines in the sircular graphic when i pull it into a new document? (comepared to the libaraires icon which shows the original graphic)

Skjermbilde 2022-10-19 kl. 14.53.56.png

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Draw and design

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correct answers 1 Correct answer

New Here , Oct 26, 2022 Oct 26, 2022

Hi Anshul, thank you so much for the followup. We have resolved the issue. It tured out the creator of these files had not outlined them when finaliseing designs. When I brought them into Libraries the filters did not follow along with the artwork. We solved it by outlining all artwork before transfering into Libraries. 

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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So here is an effect applied?

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Probably, I have not made the artwork. It was made by a different company. I just added it from one file into the library.

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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How does it look when you double click it in the Library to open the original?

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi @vbazika,

 

We are sorry to hear about the trouble you are facing. Would you mind sharing the details along with the ones asked above:

  • The exact version of macOS
  • Share the original file from where you added this into the library. You may upload the file on Creative Cloud or any other similar services and share the download link here or via DM with me.
  • Share the link to the library assets in which you are facing such issues with us.
  • Does pressing cmd+e makes any difference?

 

We are here to help. We just need more information.

 

Thanks & Regards,
Anshul Saini

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi Anshul, thank you so much for the followup. We have resolved the issue. It tured out the creator of these files had not outlined them when finaliseing designs. When I brought them into Libraries the filters did not follow along with the artwork. We solved it by outlining all artwork before transfering into Libraries. 

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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Thanks for getting back and sharing the resolution for your issue. Please feel free to reach out if you run into any other issues or queries in the future. We'd be happy to help.

 

Regards,

Anshul Saini

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