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Links panel bug - Illustrator 25.4.1

New Here ,
Oct 25, 2021 Oct 25, 2021

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My Links panel has suddenly stopped showing any information
and as a result stops any functions from being performed (i.e. Embed Image)

Screenshot 1: Placed .png file (selected) and nothing showing in Panel.

Screenshot 2: Placed .png file (selected) menu items grayed out (can't embed)

 

Have tried restarting Illustrator and Mac multiple times and clearing cache with no change.

 

(I have blanked content for confidentiality reasons - ignore black squiggles)

 

Running on iMac 5K 2017

 

Any help would be greatly appreciated

TOPICS
Bug, Draw and design, Print and publish, Tools

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correct answers 1 Correct answer

Adobe Community Professional , Oct 25, 2021 Oct 25, 2021
Have you tried resetting preferences? https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html And if that fails it may be a case of uninstalling and reinstalling but also use the cleaner tool in this process: Uninstall or remove Adobe Creative Cloud apps Use the Creative Cloud Cleaner tool to solve installation problems

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Have you tried resetting preferences?

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html

And if that fails it may be a case of uninstalling and reinstalling but also use the cleaner tool in this process:

Uninstall or remove Adobe Creative Cloud apps

Use the Creative Cloud Cleaner tool to solve installation problems

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Advocate ,
Oct 25, 2021 Oct 25, 2021

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This should be the first thing people see when they log in to the forum.

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I did a reinstall and it's working now. Thanks!

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I did a reinstall and it's working now. Thanks!

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