Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Lost Images and Icons After Illustrator Crash – Need Help!

Explorer ,
Mar 11, 2025 Mar 11, 2025

Copy link to clipboard

Copied

Hey everyone!

My Illustrator project just crashed, and it opened a recovered file, but all the images are gone. Just so you know, I had already rasterized the images, so I thought they’d be safe, but they’re still missing. How is this considered "recovered"? I also lost all the recent icons I worked on and recolored. Now, I have to start over, bringing in all the pictures again, re-clipping, and rasterizing everything.


PLEASE HELP!

TOPICS
Bug , How-to , Import and export , Performance

Views

48
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Mar 11, 2025 Mar 11, 2025

Copy link to clipboard

Copied

LATEST

Hello @K-Ten,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored?

 

Also, kindly confirm the version of the OS and Illustrator and whether Illustrator crashed when using a specific tool or feature, so I can investigate further.

Looking forward to hearing from you.

 

Anubhav

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines