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Mac Adobe programs crashes if entering Print Setup

New Here ,
Nov 01, 2022 Nov 01, 2022

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Hi

 

Upgraded to Ventura 13.0 yesterday on my Imac and found out I can´t enter the print setup menu in Adobe programs.

 

Acrobat crashes, Illustrator crashes.. I have updated all Adobe programs (Acrobat V22, Illustrator V27).

 

Anyone who have the same issues and what is the solution to the problem?

 

 

 

 

 

 

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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Check if the printer driver needs an update. Check with the printer manufacturer if there even is a printer driver for your system.

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Hi

 

Thanks for answer.

 

I can print from directly from Firefox, but from Adobe programs it doesn´t work. Therefore I think the drivers are working with Ventura.

 

I can change printers and print to different printers in Adobe programs, it is when I click the Printing Fromat icon they all crashes.

 

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Please contact Customer Care. They can login to your system to check this out. https://helpx.adobe.com/contact.html

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