macbook rejects user name and password

[Serenay_Yetim7306]

Hello, the macbook has a two account and my account not the main account. That's the reason i dont enter the illustrator that i dowlaoding the app. Because it wants me to the user name and password but not my account, it wants to the other account. I didn't solve this problem. How can i delete or enter the other account? I researched on mac page but it didn't work. So i can't use the illustrator.

[Monika Gause]

Can you please show a screenshot of the situation and the error message?

PLease delete all personal data from the screenshot before uploading to this forum.

[Serenay_Yetim7306]

[Monika Gause]

To me that rather looks like a warning from the system. So can you try and enter your operating system account data into that?

[Serenay_Yetim7306]

yes but i tried to enter my account data. It rejected. Should i enter the computer data or my adobe account data? 

[Monika Gause]

To me this looks like a system box, so it would be your computer data.