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Hello, the macbook has a two account and my account not the main account. That's the reason i dont enter the illustrator that i dowlaoding the app. Because it wants me to the user name and password but not my account, it wants to the other account. I didn't solve this problem. How can i delete or enter the other account? I researched on mac page but it didn't work. So i can't use the illustrator.
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Can you please show a screenshot of the situation and the error message?
PLease delete all personal data from the screenshot before uploading to this forum.
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To me that rather looks like a warning from the system. So can you try and enter your operating system account data into that?
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yes but i tried to enter my account data. It rejected. Should i enter the computer data or my adobe account data?
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To me this looks like a system box, so it would be your computer data.