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MISE A JOUR PLUG-INS ADOBE ILLUSTRATOR ...gros plantage :/

New Here ,
Nov 27, 2022 Nov 27, 2022

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Bonjour la communauté ! suite à une grosse mise à jour de mon systeme sur Windows, mes logiciels adobe, dont Illustrator, plante et me demande de mettre à jour les listes que vous voyez en pj et de réparer DLL Visual C++, et je ne sais pas comment faire! Merci d’avance pour votre aide!

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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If nobody else steps in, you could contact Customer Care: https://helpx.adobe.com/contact.html

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hello @caroline27323325etpy,

 

Sorry to hear about this experience. Would you mind trying to install the Microsoft Visual C++ Redistributable (https://aka.ms/vs/17/release/vc_redist.x64.exe) and checking if it helps?

 

If not, please try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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This page addresses DLL launch errors.

https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html

Normally when I do a major Windows update (10 to 11, etc) I reinstall a clean copy of my Adobe software.

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