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Missing Files and Color distortion Error in Adobe Illustrator Files

New Here ,
Jun 07, 2022 Jun 07, 2022

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Hi Team,
 
Error Message while exporting:
.whwn spots are used with transparency, changing them to process colors outside of illustrator can generate unexpected results.
 
In Adobe Illustrator, I can see that some of the object colors and images show missing or comes as yellow patchy format even after I save the file as EPS format and AI format which is making my work tedious to re-do the things and re-create the designs from scratch every time.
 
Regards,
Bhupal Reddy
TOPICS
Draw and design , Import and export

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2022 Jun 08, 2022

Hello @CADFEM24626651b7bb,

 

We are sorry for the trouble. We are able to reproduce the issue at our end.
We have already logged a bug with the product team, and they are currently investigating the issue.

 

Meanwhile, I would request you to try the steps shared in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12979594) by Anshul and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anub

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Adobe
Community Expert ,
Jun 08, 2022 Jun 08, 2022

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The patchy colors are a known bug which is being worked on.

 

The error message is just a warning. If you don't change the spot colors to swatches after placing this file in a layout app or any other external editing, you're fine.

 

Will be best to check the final file intensively before it goes into print. Use Acrobat for that if it's a PDF.

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Adobe Employee ,
Jun 08, 2022 Jun 08, 2022

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Hello @CADFEM24626651b7bb,

 

We are sorry for the trouble. We are able to reproduce the issue at our end.
We have already logged a bug with the product team, and they are currently investigating the issue.

 

Meanwhile, I would request you to try the steps shared in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-y...) by Anshul and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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