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missing transform handles in AI

New Here ,
Feb 06, 2016 Feb 06, 2016

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the handles that allow me to transform (rotate, scale, etc) an object have disappeared. please help!!!!

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correct answers 1 Correct answer

Adobe Community Professional , Feb 06, 2016 Feb 06, 2016
View > Show bounding box

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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View > Show bounding box

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Hi Monika, I'm having the same issue and my bounding box is set to shown.

A basic shape -- like a circle or rectangle -- still shows its bounding box, but as soon as I select anything else, it's gone. Below is a shape I drew with the pen tool. It's selected and no transformation handles are shown.

Edit: This has only been an issue beginning with the latest update. I didn't notice it yesterday on a PC, but am experiencing it now on a Mac.

Screen Shot 2016-02-06 at 2.19.56 PM.png

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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You have the select tool active? Not direct select or group select?

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Yep, just clicked on a shape once with the Selection Tool.

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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Can you try and View > Preview on CPU?

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Tried it. No change.

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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Please show a screenshot that includes your complete application frame, the open layers panel and of course the object selected.

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New Here ,
Feb 06, 2016 Feb 06, 2016

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This definitely appears to be a bug because the behavior is inconstant. This shows which shapes correctly show the bounding box and which do not.

Screen Shot 2016-02-06 at 6.04.03 PM.png

So you can see that Show Bounding Box is turned on.

Screen Shot 2016-02-06 at 6.04.09 PM.png

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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Can you select something and take a screenshot?

Also: try and create a new user account on the computer (Admin privileges) and launch Illustrator from it. Does it work?

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New Here ,
Feb 06, 2016 Feb 06, 2016

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I have to hit the command button in order to take a screenshot, which makes the handles disappear anyway as part of Illustrator's normal functionality, so that wouldn't show the problem.

I have to restart the computer to create a new user with admin privileges right now, which I cannot do at the moment. Will that help you diagnose the problem or is that a potential workaround for me?

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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That is to check if the problem is hidden somewhere in your current user folder.

The user folder has a couple of preferences and those might get corrupt.

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Gotcha. There's a file transfer I don't want to interrupt but I'll try that when it's done.

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Adobe Community Professional ,
Feb 06, 2016 Feb 06, 2016

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Sure.

Also: in case you restart the computer only every 2 months or so then this might be an issue as well. Shutting down in the evening cannot be taken for granted anymore.

So the problem might also be solved with just a restart.

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New Here ,
Feb 13, 2016 Feb 13, 2016

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No luck on either count -- restarting or using a different profile

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Community Beginner ,
Sep 21, 2017 Sep 21, 2017

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Thanks!!!

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New Here ,
Feb 21, 2018 Feb 21, 2018

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THANK YOU

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Adobe Community Professional ,
Feb 21, 2018 Feb 21, 2018

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In some cases it happens with me but I close everything and save my file and open illustrator again and every thing be good
it is  bug but happens in the large files only

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New Here ,
May 10, 2018 May 10, 2018

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Have been stuck for like an hour trying to figure this out, thanks!

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New Here ,
Jul 16, 2018 Jul 16, 2018

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thanks

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New Here ,
Jul 19, 2018 Jul 19, 2018

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Thanks, that was it! Simples.

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New Here ,
Oct 16, 2021 Oct 16, 2021

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You're a life safer, Monika. Thank you. An Ai hobbyist here, so I don't know a lot about ai.

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New Here ,
Feb 20, 2018 Feb 20, 2018

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You may have accidentally hit CTRL-H (Cmd-H) to hide your anchor points?
Although I don;t know why it would only work on a few shapes and not work on others. (Odd...)

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New Here ,
Mar 06, 2020 Mar 06, 2020

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Haha that one worked for me. And again it's this situation where only one shortcut solves it all. Thanks a lot.

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New Here ,
Sep 01, 2020 Sep 01, 2020

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The bounding boxes were there but not the anchor points- a bit like working in the dark, interesting but a bit frustrating=). This solved it - THANK YOU!

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