missing workspace panel

[Faiyaj3442729061hk]

hi

i am using version 27.9. sometimes when i start the illustrator the workspace is missing. for that case i restart the illustrator. sometimes it will comeback after single restart but sometimes it will take the number of times restart. is there any solution 

[Monika Gause]

Can yoiu tell us what exactly is missing?

The new document dialog box?

The homescreen?

The tools?

Everything - so you just have a black screen?

[Faiyaj3442729061hk]

tool panels which appears right side of illustrator

[Monika Gause]

At the right side there are usually not the tools. The tools panel is on the left side. On the right side there are the panels.

What happens when you create a new document? Do they appear?