Monitor piscando durante o uso

[Nayara2293926692pz]

Olá, tudo bem? Já faz um tempo que estou tendo o seguinte problema, começo a trabalhar no arquivo do Illustrator e meu monitor começa a piscar quando realizo ações simples, até mesmo só de mexer o mouse. Isso acontece somente com o Illustrator, tenho jogos pesados instalados e o problema não ocorre. Eu tenho uma placa de vídeo 1050 GTX.

[marliton]

Hi. Please try with View > View using CPU. Also, you can try unchecking Preferences > Performance > GPU Performance.

[Nayara2293926692pz]

Está tudo atualizado, verifiquei essas preferências, continua acontecendo.

[David23757598mrlr]

estou com o mesmo problema você conseguiu resolver @Nayara2293926692pz ?

[Anshul_Saini]

Hi @Nayara2293926692pz @David23757598mrlr,

We are sorry for the trouble. I would request you to share a few details like:

1. System specification - GPU Model, GPU driver version, Operating System, and its build number.
2. Display(s) specification - Model No. & Screen resolution.
3. Is it happening while working on a specific file or all?
4. A small screen recording of the issue would be really helpful.
5. Illustrator version in which it is happening. Also, please update to Ai v26.2.1, released recently, and let us know if this is happening in it as well?
6. Screenshot of Color Profile/ Settings
7. Is Photoshop opened simultaneously or running in the background? Does closing it resolves the issue?

We require this information to investigate the issue further. I will be looking forward to your responses.

Thanks & Regards,

Anshul Saini