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Mouse invisible over Artboard

New Here ,
Sep 19, 2023 Sep 19, 2023

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I teach Illustrator to High Schoolers. For tutorials - I mirror my screen to a Clevertouch screen so students can see what I'm doing on the larger screen. When I do that, my laptop screen shows my mouse 100% of the time. But on the mirrored screen, the mouse appears in the Application bar, options panel, toolbar, and properties panel. But it disapears over the artboard! This makes my follow along tutorials a bit tricky for students to see what I'm doing! This is only happening in Illustrator. No issues in Photoshop. My IT guy and I have tried googling and finding a setting but having no luck figuring out how to correct this. 

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Bug , Performance

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Adobe
Community Expert ,
Sep 21, 2023 Sep 21, 2023

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Are you on macOS or Windows? 

 

You could try checking your mouse settings.

 

It sounds like an issue with Clevertouch, though. You might need to reach out to their support.

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New Here ,
Sep 27, 2023 Sep 27, 2023

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Windows. We tried updating illustrator but that didn't help. I feel like it's an illustrator issue because it's not an issue with any other program. But I will try all avenues. 

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Adobe Employee ,
Dec 23, 2023 Dec 23, 2023

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Hello @Lisa259039622mxb,

Sorry to hear about your experience. Would you mind trying to change the Project setting to duplicate when mirroring your display (https://adobe.ly/48aRR2w) and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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