My Illustrator crashes every time I open a pdf?

[Deeshana]

For years I have been opening and editing pdf's in illustrator. For 2 days my app crashes every time I attempt it or freezes. What's going on? I updated, deleted and reinstalled the program in an attempt to rectify the problem

[Doug A Roberts]

Does this occur with a particular PDF or all PDFs?

[Deeshana]

It is occurring with multiple PDF's and one or two actual ai. files

[Deeshana]

And with eps. files now that I have tried

[Deeshana · Accepted solution]

So I found out the problem, My graphics card was out of date.

I had to go into preferences in Illustrator, Click on "performance" and untick "GPU performance"

It is now working again.

[Doug A Roberts]

i haven't heard of that causing crashes so far. could you list your OS version, Illustrator version and graphics card for the reference of others?

[pookie1231345213513]

A little late to the party, but that tricked saved my brand new MacBook with the latest Illustrator from crashing on opening two pdfs from a client. Thanks for your pain!