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My images lose color after closing doc

Community Beginner ,
May 31, 2022 May 31, 2022

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Started a few days ago... Why does this keep happening??? *cries*aaaaah.png

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correct answers 1 Correct answer

Adobe Employee , Jun 02, 2022 Jun 02, 2022

Hi @icanino,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
    Anshul_Saini_0-1654209079378.png
  • Uncheck the "Incl
...

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Community Expert ,
May 31, 2022 May 31, 2022

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Hi, how you made it? if you used a pen tool try to use fill color...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Beginner ,
May 31, 2022 May 31, 2022

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Hi, its not a vector, its an image i place on a vector in illustrator. This started happening a few days ago with all my images in illustrator documents

 

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Community Expert ,
Jun 01, 2022 Jun 01, 2022

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Hi @icanino,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
    Anshul_Saini_0-1654209079378.png
  • Uncheck the "Include linked files"
    Anshul_Saini_2-1654209079382.png
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

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