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My masked picture loses transparency after being exported

Community Beginner ,
Jul 05, 2023 Jul 05, 2023

I am currently working on adding textures and one of my background (a rectangle) is masked and I place two images inside which is a texture and a logo. After exporting as a PNG, the images loses its opacity or dulls.

 

This picture is from my artboard

Angel30901130x5d1_2-1688581477798.png

 

This picture is what I have after being exported

Angel30901130x5d1_3-1688581491317.png

 

 

TOPICS
Experiment , How-to , Import and export
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Adobe
Community Expert ,
Jul 05, 2023 Jul 05, 2023

Can you show your object when it is selected with a fully expanded layers and appearance panel?

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Community Beginner ,
Jul 05, 2023 Jul 05, 2023

Angel30901130x5d1_0-1688625801713.png

Here it is, I hope you could help me with this problem

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

I cannot detect a reason for the problem. Can you check the settings for PNG export?

Try to copy the objects into a new file (sometimes a file gets corrupted.)

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Community Beginner ,
Jul 06, 2023 Jul 06, 2023

Angel30901130x5d1_1-1688627781429.png

Here is the PNG options as well, the preview looks normal but it turns dull after exported

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

I don't think it matters much, but I would use Art Optimized for anti-aliasing.

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

PNG only supports simple transparency. First do you have your colour management set to general purpose (sRGB should be your RGB if your goal is PNG). Do you want the symbol to be visible on a transparent black or grey on black? Try using more contrast to test how it works.

It is hard to tell from your screen shot if it is a Gamma problem or a transparency problem.  Are the white parts transparent?

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Community Beginner ,
Jul 06, 2023 Jul 06, 2023

oh nevermind, I found the problem. I think it was because my images turned transparent after masking. My solution was adding another white fill rectangleand putting it behind to keep the opacity of my picture. Thank you so much for your help!

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Community Expert ,
Jul 06, 2023 Jul 06, 2023
LATEST

Good to hear you found the reason for your problem, yes, opacity masks can create translucent areas.

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