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Need help with an edit issue.

New Here ,
May 30, 2022 May 30, 2022

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I paid someone to create a label for my business and I am trying to change some of the text but it will not let me select any of the text to change. I got back with the person that created the label but she doesn't know why I can't edit it either. I can open other files and edit the text but it won't let me do anything to this label. 

Any ideas?

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correct answers 2 Correct answers

Community Expert , May 30, 2022 May 30, 2022

Have a look at the Links panel. Does it show any embedded images?

The outline mode looks like it contains one. I am afraid you cannot change text.

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Community Expert , May 30, 2022 May 30, 2022

Sheri,

 

I believe the only ways are to either ask the label creator to edit and resend or ask her to send you a plain version with the actual label/artwork.

 

You can only change the text yourself if you have the font she used.

 

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Community Expert ,
May 30, 2022 May 30, 2022

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Hi, you can show us a screenshot so we can guide you...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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New Here ,
May 30, 2022 May 30, 2022

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Here is a screenshot.  Hope this helps.

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Community Expert ,
May 30, 2022 May 30, 2022

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Possibles:

1. the text was converted to outlines, in which case it is no longer editable type

2. the text object is locked. Try Object > Unlock All

3. there's an object in front of the type you want to select which is "getting the way".

If you change your view to Outline mode, you may have better access to each text object.

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New Here ,
May 30, 2022 May 30, 2022

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Thank you for your response.  I tried to do the Object > Unlock all but it was greyed out and the lock was bold.  I also changed it to the outline mode like you suggested and please see screen print of what it shows.

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Community Expert ,
May 31, 2022 May 31, 2022

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Yep, your entire label is an image for some reason. Ask your designer for the raw editable version.

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New Here ,
May 31, 2022 May 31, 2022

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LATEST
Thank you. I will reach back out to her.

Sent from my iPhone

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Community Expert ,
May 30, 2022 May 30, 2022

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Have a look at the Links panel. Does it show any embedded images?

The outline mode looks like it contains one. I am afraid you cannot change text.

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New Here ,
May 31, 2022 May 31, 2022

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Thank you for your response. I will get back in touch with the person I got it from.

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Community Expert ,
May 30, 2022 May 30, 2022

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Sheri,

 

I believe the only ways are to either ask the label creator to edit and resend or ask her to send you a plain version with the actual label/artwork.

 

You can only change the text yourself if you have the font she used.

 

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New Here ,
May 31, 2022 May 31, 2022

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Thank you for your response.  I will get back in touch with her.

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