Need help with Illustrator lagging after isolating groups

[Chris G]

I recently upgraded my work Mac from iMac Pro (2017) to a Mac Studio (2022) and I notice a few quirky differences. Most are minor but this one really interrupts my workflow because of the lag (or delay) it causes. I want to see if anyone knows what is causing it so that I can stop interrupting myself when I work!

Ok, so the issue is when I want to edit something within a group. Typically I isolate the selected group so that it's easier to select the items I need to. Well, on the new Mac, Illustrator does this: https://youtu.be/kKAssq74X7E. This is just a sample document to show as I can't show our customer's artwork, but as you can see, even with simple shapes there is a noticeable lag after isolating the group.

I am working locally, no network issues should cause this. I have tried switching from GPU to CPU and that does seem to eliminate the problem, but everything else is slow to work with. So that's not a feasible option for me either. I have uninstalled and reinstalled Illustrator as well and no improvement. I don't really know what else to try! I am really leaning towards it being a computer problem rather than Illustrator but theoretically this Mac should be way faster than my old iMac. Just to be thorough, here is the info on both computers:

iMac Pro (2017)

Processor:	3.2 GHz 8-Core Intel Xeon W
Graphics:	Radeon Pro Vega 56 8GB
Memory:	64GB 2666 MHz DDR4
MacOS	Sonoma Version 14.0

Mac Studio (2022)

Chip:	Apple M1 Max
Memory:	64GB
MacOS	Sonoma Version 14.4.1

Does anyone have any ideas on how to remove this lag (if possible)?

[Monika Gause]

Is "Displays have separate spaces" turned on?

[Anubhav M]

Hello @chris g,

I'm sorry to hear about your experience. I hope Monika's suggestions helped resolve the performance issues. If not, kindly try the suggestions shared in this help article (https://adobe.ly/3yHbUsA) to see if they help.

Looking forward to hearing from you.

Thanks,

Anubhav

[Chris G]

Thank you for the suggestions but none of them worked unfortunately.

[Srishti Bali]

Hi there, 

I'm sorry that none of the suggestions provided were helpful. Could you please share a few more details, such as:

• Exact Version of Illustrator 
• When did this issue start occurring? Was it after installing the latest release?
• Is the problem specific to this particular file?
• Is it a cloud document?
• Did you try resetting Illustrator Preferneces? If not, please try the steps shared here. 

Regards,

Srishti

[Chris G]

Sorry, I didn't get an email response letting me know there was a reply to this. 

"Displays have separate Spaces" is not turned on.  I do not use Mission Control at all.  Are you suggesting I turn it on to fix the lagging problem?

[Srishti Bali]

Hi there,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Regards,

Srishti

[Alanadeew]

I have this same exact issue when locking and unlocking groups in Illustrator. It makes it really hard to work. I just updated to mac. Running Sonoma Version 14.4  128 GB Memory, Apple M3 Max. I feel like illustrator work's horriblly on this computer. It has so many weird performance issues.