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No anchor boxes just rotate and resize icons appearing when shape is selected, how to turn them off?

New Here ,
Mar 19, 2024 Mar 19, 2024

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Hi,
In the latest version of Illustrator there is a strange issue that I can't appear to switch off - when I go to make make a rectangle shape (a) the cursor doesn't change to the familier crosshair and (b) once I drag out a shpae it places in rotator and resize arrows instead of the normal anchor boxes  - really anoying and destracting (example image attached).

Anyone know how to remove/disable them? I need my anchor boxes back! 😞

Gerry.

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Bug , Draw and design , Tools

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correct answers 1 Correct answer

Community Expert , Mar 19, 2024 Mar 19, 2024

Please go to Preferences > General and turn off "Enable Rich UI"

 

Could you please take and upload a screenshot of that Preferences > General dialog box while you are in it? Thank you very much.

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hello @Gerry C,

Thanks for reaching out. Would you mind trying the following steps to check if they help:
View >> Show Edges

Or View >> Show Bounding Box


Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Mar 19, 2024 Mar 19, 2024

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Thanks for the reply, tried that but no improvement.

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Please go to Preferences > General and turn off "Enable Rich UI"

 

Could you please take and upload a screenshot of that Preferences > General dialog box while you are in it? Thank you very much.

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New Here ,
Mar 19, 2024 Mar 19, 2024

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That worked a treat, thank you Monika!
2 hours trying to turn it off and could not find a even a breadcrumb of info on it.
Preferences screenshot posted as requested.

Thanks again,

Gerry.

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Glad you could solve it and thanks so much for the screenshot!

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Which version are you using? I cannot find that Preference setting in shipping, beta or prerelease versions.

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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I also don't see that option in the latest version of Illustrator.

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New Here ,
Mar 22, 2024 Mar 22, 2024

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February 2024 release, version 28.3 of Illustrator.

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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That is the same version I have, but without that option.

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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The option is not available to everyone. 

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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Why?

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Community Expert ,
Mar 25, 2024 Mar 25, 2024

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I wonder if it's for devices with touch-capable screens.

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Explorer ,
Mar 25, 2024 Mar 25, 2024

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why is this? And what does this 'rich UI' do?

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