No puedo Copiar - pegar

New Here ,
Dec 03, 2021 Dec 03, 2021

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No puedo copiar - pegar en el programa, ya que al querer realizar dicha acción, el programa se congela y no responde, tengo que cerrar por completo el programa para que este vuelva a funcionar de nuevo, pero sigue sin realizar dicha acción, ya desinstale he instale el programa pero el problema persiste.

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Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

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Hi Fabiola,

does this problem occur with all files? On which OS are you running Adobe Illustrator? What are the features of your computer?

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New Here ,
Dec 04, 2021 Dec 04, 2021

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¿Se produce este problema con todos los archivos? si

¿En qué sistema operativo está ejecutando Adobe Illustrator? de 64 bits

¿Cuáles son las características de su computadora? es una lenovo con Windows 10

De hecho ya funcionaba, pero de repente empezo hacer esto.

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Advisor ,
Dec 06, 2021 Dec 06, 2021

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Try a prefs reset.

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Adobe Employee ,
Dec 30, 2021 Dec 30, 2021

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Hi @FABIOLA SOLED22078730wk0l,

 

Sorry about the trouble you are facing. I hope the issue is resolved by now. If not, I would like to know if you are using any clipboard app? Does resetting Illustrator preferences help resolve the issue as suggested above by @Met1? If not, I would suggest you to try running the app in Safe Mode and let us know how it goes.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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