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no puedo entrar al adobe ilustrator, he desinstalado varias veces

New Here ,
Jul 29, 2022 Jul 29, 2022

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Ricardo2545100752zv_0-1659154447893.png

 

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correct answers 1 Correct answer

Adobe Employee , Aug 08, 2022 Aug 08, 2022

Hi @Ricardo2545100752zv,

 

Sorry about the inconvenience caused by this issue. In addition to @marliton @Mylenium suggestion, please try Sign out and sign in back to the Creative Cloud Desktop app. If that doesn't work then follow the instructions given in this help article.

 

Error 205 generally occurs when the app is unable to store your profile and licensing information in the secure storage (keychain in macOS and Credential manager in Windows) on your computer.

 

Kindly update the discussion

...

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LEGEND ,
Jul 30, 2022 Jul 30, 2022

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https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

 

Everything beyond that will require exact system info and possibly other details whicxh you haven't provided so far.

 

Mylenium

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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Hi. Please check if this information is helpful to you: https://community.adobe.com/t5/illustrator-discussions/illustration-cc-error-205/td-p/11326927

 

 

Marlon Ceballos.

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi @Ricardo2545100752zv,

 

Sorry about the inconvenience caused by this issue. In addition to @marliton @Mylenium suggestion, please try Sign out and sign in back to the Creative Cloud Desktop app. If that doesn't work then follow the instructions given in this help article.

 

Error 205 generally occurs when the app is unable to store your profile and licensing information in the secure storage (keychain in macOS and Credential manager in Windows) on your computer.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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