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no start menu on my Illustrator

New Here ,
Nov 04, 2021 Nov 04, 2021

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hi guys

I have no start menu on my app. It looks like loading but nothing happened, even with a reinstall.

and I really need my Illustrator.

thx

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correct answers 1 Correct answer

Adobe Community Professional , Nov 04, 2021 Nov 04, 2021

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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Please try this if it helps:

https://community.adobe.com/t5/illustrator-discussions/blank-home-screen-on-illustrator-2020-on-wind...

 

Windows locations are further down on the page.

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