When I plug in my Wacom One, Illustrator does not give me the "Touch" Workspace option. I've "enabled wacom" in my preferences. I've also tried every combination of plugging it in before launching illustrator, after launching illustrator, before turning on the computer, after turning on the computer, etc...
Is there a way to manually enable the "Touch" workspace?
Sorry to hear about your experience. Would you mind sharing version of the OS & Adobe Illustrator?
I'd also request you to try the suggestions given on this community post & let us know if they help with your concern.
I am using Windows 10 and Illustrator CC. Because I am not on a mac, the suggested community post was not relevant.
We are really sorry for the experience you are having. This is not the experience we want you to have.
I would request you to please try the steps suggested in these community posts:
Let us know how it goes. If you need further assistance feel free to reach out. We'd be happy to help.