Not able to install Illustrator CC v23.1.1

New Here ,
Mar 31, 2020 Mar 31, 2020

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I'm working from home and need to install specifically Illustrator 23.1.1 for my work. I don't see it in the 'other versions' drop down in the Creative Cloud app, how do I get this version?
On my workstation in the office, we have that version so it's still floating around somewhere, but I don't see anything between 23.0.1 and 24 in the app.

 

 

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Adobe Employee , Mar 31, 2020 Mar 31, 2020
Please uninstall v23.0.1 first and check again here. Let us know if it helps. Thanks!

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Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

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Hi there,

 

Thanks for reaching out. Last release for CC2019 was v23.1 which you should be able to see under Other Versions on Creative Cloud. There was no 23.1.1 released for Adobe Illustrator.

I am attching a screenshot for your reference:

Screenshot_7.png

 

If you do not see this, make sure you have an updated Creative Cloud desktop app. Hope it helps.

 

Regards,

Ashutosh

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New Here ,
Mar 31, 2020 Mar 31, 2020

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Just checked for updates on the creative cloud app again, and no, it looks like it's up to date. Added a screenshot of what I'm looking at for Illustrator versions.

 

it goes from 23.0.1 to 24.

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New Here ,
Mar 31, 2020 Mar 31, 2020

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cc.png

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Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

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Please uninstall v23.0.1 first and check again here. Let us know if it helps. Thanks!

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New Here ,
Mar 31, 2020 Mar 31, 2020

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Turns out I had to totally uninstall 23.0.1 to get 23.1 to show up, thanks! 

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New Here ,
Mar 18, 2022 Mar 18, 2022

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I downloaded the newest cload app on new laptop, when I go to versions this is all that is there and when I select "looking for older versions" it opens a new window but there is nothing about illustrator. 

 

scottd23757436_0-1647621542187.png

 

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Adobe Community Professional ,
Mar 18, 2022 Mar 18, 2022

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LATEST

Version 23 is no longer available. Only the previous version and the current are.

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