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Dear community, since this morning my illustrator neither opens old artworks nor creates a document.
all that happens is the rotating colorful ball. my set-up: macbook pro 2016. latest operating system
and latest version of illustrator. Friday everything was still normal.
many thanks for advice.
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You can find temporary solution here:
https://community.adobe.com/t5/illustrator-discussions/no-funciona/td-p/12942190
Waiting the resolution of the bug i installed Beta version 26.4
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i disabled GPU. now it works. many thanks!!!