Nuevos Programas Crashean 2023, en Macs de modelo atrasado?

[TheFactoryGDL]

No se por que no funciona mi programa Ilustrador 

[Monika Gause]

Please tell us your system.

Exactly what happens? It does not launch at all?

Did you already reset the preferences (this will erase all your settings)

[lambiloon]

Hi, try to check the system compatibility section for an illustrator that will help you in understanding the problem, or otherwise post a screenshot so we can guide you more...regards

[Anubhav M]

Hello @TheFactoryGDL,

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and check if it helps.

Also, share the Crash Report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html), so we can investigate this further.

While submitting the crash report, kindly use the same address as the community so we can locate it quickly.

Looking forward to your response.

Thanks,

Anubhav