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No se por que no funciona mi programa Ilustrador
Please tell us your system.
Exactly what happens? It does not launch at all?
Did you already reset the preferences (this will erase all your settings)
Hi, try to check the system compatibility section for an illustrator that will help you in understanding the problem, or otherwise post a screenshot so we can guide you more...regards
Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and check if it helps.
Also, share the Crash Report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html), so we can investigate this further.
While submitting the crash report, kindly use the same address as the community so we can locate it quickly.
Looking forward to your response.