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AI library window shows unchangeable %DL_LIBRARIES_PANEL_NAME which cannot be used even temporarily as a workaround to add swatches for use on other files. My swatches are visible in the CC app.
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Your CC library panel does not show?
Does it show in other Adobe apps?
Can you share a screendump?
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Thanks for replying.
I spent over two hours with Adobe support yesterday giving the support guy remote access. I discovered that not only could I not access the CC libraries but using local swatch libraries - so I could try and keep working - nothing I saved as swatch file had anything in it when accessed.
He sorted that out by setting up new library file directories so at least I can use swatches between files locally. Couldn't get the CC libraries to work in Illustrator though: it just titles the library window %DL_LIBRARIES_PANEL_NAME and has no content below it, just a blank window where before there were libraries to access. If I go to the CC app and choose Files / Your libraries then the swatches are there.
I can't do anything with %DL_LIBRARIES_PANEL_NAME, it won't accept saving something new; the right click menu works but that's it. I don't know coding but I presume that %... is some sort of string telling the program to go fetch my libraries. There's no point uploading a screenshot 'cause there's nothing to see!
Might try and drop back a version or so, and wait for Adobe to revert to me.
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Have now just seen this suggested link in the side panel (not there when I did my original search but maybe ai (as in art int not ad ill) was having a deep think!
Solved: Illustrator - Libraries Panel blank/missing - Adobe Support Community - 10187133
Have also revert back 6 or so versions (because that was installed) and problems have gone so that tallies with some sort of corrupted files attached to the latest version. Will probably install new-ish version or un/reinstall the version I've had problems with, and see how it goes.