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Opacity keeps dropping every time I open my file

New Here ,
Jul 18, 2024 Jul 18, 2024

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Hi everyone,

I'm facing a frustrating issue with Adobe Illustrator and am hoping someone here might be able to help. Every time I reopen my Adobe Illustrator file, the opacity of many elements on the page drops unexpectedly. This doesn’t happen to every single element, but it affects a significant number, and it’s really disrupting my workflow.

This is particularly concerning because it’s happening with a critical client project that has an impending deadline. Here are some details about my setup:

Adobe Illustrator Version: 28.5, 2024

Operating System: Macbook Pro 2023, 14Inch

Frequency of Issue: Every time the file is reopened

Steps Taken to Resolve: Updated software, restarted computer, Has anyone else experienced this issue? Any suggestions or solutions would be greatly appreciated. I really need to get this resolved as soon as possible.

 

Thank you in advance for your help!

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correct answers 1 Correct answer

Community Expert , Jul 18, 2024 Jul 18, 2024

I would advise to contact Adobe support for this, since you have a deadline and can reproduce the problem:

Ask for an Agent after using the link.

 https://helpx.adobe.com/contact.html?rghtup=autoOpen

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Adobe
Community Expert ,
Jul 18, 2024 Jul 18, 2024

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I would advise to contact Adobe support for this, since you have a deadline and can reproduce the problem:

Ask for an Agent after using the link.

 https://helpx.adobe.com/contact.html?rghtup=autoOpen

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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