open copy from fresco iPad to illustrator desktop

[Rosyiswot]

Hi. After logging out and in, uninstalling and reinstalling, restarting my ipad and my mac, I am resolved to asking for any knowledge or resolution anyone may have on this subject. I need to copy an image to illustrator desktop, but when i do share > open a copy > illustratory desktop, I get a "Export failed" note in a little blue box on the screen. It's become rather frustrating. 
Another problem is that when i resolve to export manually, the image I'm uploading can't be made into a repeat. The options for radial, grid, mirror are greyed out. I have done image tracing to turn the raster into a vector but this does nothing. It was working, then in one day, it stopped.

I would greatly HUGELY appreciate a fix, or at the very least, a promise from the Adobe team that these issues - if technical, and not due to a lack of adobe graphics knowledge on my part - will be sorted and an update with the fixes be made asap. Thanks

[creative explorer]

@Rosyiswot the "Export failed" message is a known and long-standing issue for some users. It's often related to the sync and handoff between the iPad and desktop versions of Illustrator. Instead of 'Share' or 'Export,' upload it the Google Drive or email the file to yourself. Sometimes, that works for me!