open file access

[Graphtivity_.2038]

the abb say that it could not open the file because the owner accesss, but i am the owner. how can i fix that

[Srishti Bali]

Hi @Graphtivity_.2038,

No worries at all! It seems like it might be a permission issue and I understand how frustrating this can be. The steps provided here should help, but if not, could you please share the following details:

• Version of Illustrator and operating system.
• A screenshot of the error.
• Where the file is saved (system HDD, shared location, network drive, or external HDD).

With this information, I can better assist you. We’re here to help!

Regards,

Srishti