open file different

Explorer ,
Mar 15, 2022 Mar 15, 2022

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hello everyone 
I hope all fit and healthy 
I have an issue with pdf in illustrator, when I open pdf in acrobat reader dc pro the file is ok but when i opened it in illustrator the file is changed.
can anyone give me the resolve, please 
I attached file to see what's happened?
many thanks 

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How to , Import and export , Performance , Print and publish

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Adobe Community Professional ,
Mar 15, 2022 Mar 15, 2022

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Hi. Sorry, I can't get the difference but if you plan to reopen the PDFs creates with Illustrator you should check "Preserve Illustrator Editing Capabilities" in the general section of the Save Adobe PDF window.

 

Marlon Ceballos.

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Explorer ,
Mar 15, 2022 Mar 15, 2022

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first many thanks for your fast response Mr.marliton
and I'm very sorry because I'm sure you can't catch the problem with a lot of data, and I highlighted the problem to more focus
I trying work with your answer but that did not resolve my problem
Acrobat_kq9QdTuwWg.pngIllustrator_1aFIpGigaz.png

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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Hi. I can see the issue now. It's quite strange because not only the second element (the Recycled label) has moved but the third element changed its structure. How were the highlighted elements created? Can you share an illustrator file with just that elements?

 

Marlon Ceballos.

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Explorer ,
Mar 21, 2022 Mar 21, 2022

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Hi. Mr.marliton
sorry for the late response, sure but I edit the file because the client needs the design for print.
but I have another PDF with the same problem. I will send you in reply soon
appreciated your help
with many thanks

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Explorer ,
May 14, 2022 May 14, 2022

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Mr.marliton

finally, I get same the problem with the new pdf I make in illustrator
please download the attachment the problem is the circle is shown in adobe acrobat but i don't find it when I opened in illustrator

the file in the link :
https://we.tl/t-5mHoTh9GVL

 

note: version illustrator is 23.0.2

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Explorer ,
May 14, 2022 May 14, 2022

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Screenshot 2022-05-14 152515.jpg

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LEGEND ,
May 14, 2022 May 14, 2022

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Maybe this. If a file is made in Illustrator, then edited in Acrobat, Illustrator only sees the original file, and the edits in Acrobat are always lost. 

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Explorer ,
May 14, 2022 May 14, 2022

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actually, I make and edit in Illustrator for that I surprised by what's happened and I faced this problem more once at different time

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Adobe Community Professional ,
May 15, 2022 May 15, 2022

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Hi. I opened the PDF on Illustrator (it's not the ideal workflow but it's for testing). The file opened on Illustrator without the extra circles. Then, I created a new PDF and I didn't get the extra circles. I used the PDF/X-1a preset. Can I get the original .ai file? I'm very intrigued by this issue.

Screen Shot 2022-05-15 at 12.44.17 PM.pngScreen Shot 2022-05-15 at 12.44.23 PM.png

 

 

Marlon Ceballos.

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Adobe Community Professional ,
May 15, 2022 May 15, 2022

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Not only that, but the sizes (S M L XL) are totally different in the pdf and the.ai file.

Saving the .ai file as pdf gives the result you would expect, no changes between them.

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Explorer ,
May 16, 2022 May 16, 2022

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Hi Mr.Marlon Ceballos.

actually, I save forced pdf because I send the file to the client and after confirming I send it to print
for that, I don't save with Ai

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