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Operation cannot complete because of an unknown error [2067]

Community Beginner ,
Feb 14, 2022 Feb 14, 2022

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I've been trying to open a .dxf file format with illustrator but it doesn't work.  When I drag and drop any .dxf file into illustrator I get an unknown error [2067].  I am able to open these .dxf files in other programs.  

Please advise.

 

Screen Shot 2022-02-14 at 11.53.14.png

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Adobe
Community Expert ,
Feb 14, 2022 Feb 14, 2022

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Can you give us more details. What OS, version of AI

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Community Beginner ,
Feb 14, 2022 Feb 14, 2022

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I'm on a Mac with an M1 chip.  Currently I'm running Monterey.  My AI is up to date at the 2022 version.

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Community Expert ,
Feb 15, 2022 Feb 15, 2022

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I had read that it was a problem that Adobe was aware of and trying to fix and that in the meantime you may try to go back to a previous version of AI to see if that will help.

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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How do I go back to a previous version?

 

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