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Part of the interface is not loading

New Here ,
Jul 17, 2021 Jul 17, 2021

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Most of the interface does not load on the main screen upon login and in the window with the creation of a new file. The problem appeared after updating.

On version 25.0 everything works, in 25.3.1 it does not.

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correct answers 1 Correct answer

Community Expert , Jul 18, 2021 Jul 18, 2021

Is you grapic card driver up to date with the most recent driver ? If not/ update your graphic card driver then restart your computer.

 

if that doesn't work out, reset illustrator preferences settings

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Adobe
Community Expert ,
Jul 18, 2021 Jul 18, 2021

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Is you grapic card driver up to date with the most recent driver ? If not/ update your graphic card driver then restart your computer.

 

if that doesn't work out, reset illustrator preferences settings

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines