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Paths in SVG files getting jagged and uneven after few minutes of saving in Illustrator

New Here ,
Jun 10, 2024 Jun 10, 2024

Hi, all! Long-time Illustrator user here, but since the last update, I appear to be having a problem with Illustrator destroying my SVG files.

 

A few minutes after saving, Illustrator is making all of the paths jagged and uneven. I´ve attached some examples. One is how the file is supposed to look, and the other is how Illustrator has made it look.

 

Can anyone shed any light on what´s happening? It´s happening to my other artist friends, too, so it´s not just me. Thanks!

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Adobe
Community Expert ,
Jun 10, 2024 Jun 10, 2024

Is the Decimals setting in the export higher than 2?

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New Here ,
Jun 10, 2024 Jun 10, 2024

The company I design for say we have to set it at 7. Do you think that this could be the problem? 😬

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

A high number shouldn't be an issue. A low number can throw off everything.

 

On top of that: SVG should never be your work file. Only use it for export. As long as you are still working on something, always use .AI

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New Here ,
Jun 10, 2024 Jun 10, 2024

OK, thanks! I work in AI but export in SVG, and now every SVG file I have is corrupted. Do you have any other ideas about what could be wrong with it? As soon as I export it as an SVG, it becomes distorted.

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

Can you upload a demo AI file for testing?

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New Here ,
Jun 10, 2024 Jun 10, 2024

Sure! Here you go 😊

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New Here ,
Jun 10, 2024 Jun 10, 2024

It says the following when I try to attach the file: The attachment's cloud test.ai content type (application/postscript) does not match its file extension and has been removed.

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

Please change the file extension to .pdf. Then you can upload it.

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New Here ,
Jun 10, 2024 Jun 10, 2024

OK, I´ll give it a go...

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Adobe Employee ,
Jun 26, 2024 Jun 26, 2024
LATEST

Hi there,

 

Sorry about this experience. I hope the issue has been resolved by now. If not, please feel free to share a few more details like:

 

  • The OS and version of Illustrator you are using.
  • Whether this problem started recently.
  • If the issue is specific to a particular file.
  • A screenshot of the settings you are using while exporting SVG files.
  • The application you are using to open and view SVG files.

 

I'm here to help and would be happy to assist you.

 

Regards,

Srishti

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