With Wacom you have to check not only the newer drivers, but also the older ones. And then try them all out and hope for the best. If it's the right moon phase you might even have luck with their customer service.
Unfortunately it's not straightforward to install those tablets. So many settings have to be set up in a specific way in the system as well, because Mac OS is paranoid.
This is hardly a Wacom issue; everything works fine on Windows machines, and for the most part on my M1 Mac as well. Illustrator is the only app in the case of the latter that refuses to acknowledge drivers. Affinity apps and all other creative software (including Adobe's) work perfect and recognize pen pressure with no issues whatsoever.
To put it mildly, your paying customers deserve better than this.
With all due respect, it's an Illustrator problem and I know I and many others would greatly appreciate if you guys would take the time to investigate further and offer a proper fix on your end rather than blame-shifting. Thanks in advance!
P.S. for what it's worth, I'm using a Cintiq 13 HD across all my machines. Which is by no means a new model of theirs, but very reliable nonetheless.
Sorry about the trouble. I'd recommend you to connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you accordingly.
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