Performance Lag Issue with Adobe Illustrator on Mac mini M4

[Thoughtpool]

Dear Adobe Support Team,

I hope you're doing well.

I’m reaching out to report a performance issue with Adobe Illustrator 2025 on my new Apple Mac mini (M4). Despite the hardware capabilities, I’m experiencing frequent lag while working—particularly with large files, during zooming/panning, and while using tools like the Pen Tool and Effects.

Here are the system details for your reference:

• Device: Apple Mac mini (M4 chip)

• macOS Version: macOS Sequoia 15.5

• Adobe Illustrator Version: 2025

• RAM: 16 GB

• Storage: 256 GB

I’ve already tried some basic troubleshooting such as clearing preferences, restarting the system, and ensuring the app is updated to the latest version. However, the issue still persists.

Could you please advise on any settings optimizations, patches, or known compatibility concerns with the M4 chip? Your guidance will be appreciated.

Thank you in advance.

Best regards,
Miheer Moghe
[personal info removed by moderator]

[Anubhav M]

Hello @Thoughtpool,

Could you try running Illustrator under Safe Mode (macOS) and under a a different administrator account (macOS) and checking if it helps?
Also, try the suggestions shared in this help article (https://adobe.ly/4kV3h0Z), and share your observations.

Looking forward to hearing from you.
Anubhav