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Photoshop Illustrator library thumbnail not showing

New Here ,
Apr 06, 2022 Apr 06, 2022

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I have updated everything and signed out and back in.  My library thumbnails are not showing my new content that I bring over from illustrator and put into photoshop. How can I fix this?Screenshot (1486).png

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Adobe
Community Expert ,
Apr 06, 2022 Apr 06, 2022

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Does your Creative Cloud desktop app (not PS or AI) require an update?

I've seen this before when an update is pending. It wont sync, thereby affecting libraries.

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Community Expert ,
Apr 06, 2022 Apr 06, 2022

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Hi. Sometimes, singing out and signing in again on the Creative Cloud desktop application fix those issues.

You can try resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

 

Marlon Ceballos.

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