Please confirm.

New Here ,
May 11, 2022 May 11, 2022

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After this update, an error occurred when entering text and the illustration was closed. Please confirm. 

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correct answers 1 Correct answer

Adobe Community Professional , May 12, 2022 May 12, 2022
There is an issue with the Korean version. If so see this post.

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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Please describe the exact steps to recreate this error, your AI version and OS.

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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There is an issue with the Korean version. If so see this post.

 

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Adobe Employee ,
May 12, 2022 May 12, 2022

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Hello @Bake lee,

 

Sorry to hear about this experience. I hope the steps shared by Mike helped resolve the problem. If not, kindly provide a few more details along with the ones asked by Doug:

  • The exact version of the OS and Illustrator
  • Is it acting this way with some specific files? If yes, kindly share the download link to the file here or via DM.

 

Also, kindly check your fonts for possible issues by following the steps shared here: https://helpx.adobe.com/in/fonts/kb/troubleshoot-fonts-illustrator-indesign.html.


Looking forward to hearing from you.

 

Thanks,
Anubhav

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