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Please do an update that gets rid of the Generative AI badge

New Here ,
Dec 31, 2023 Dec 31, 2023

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Can Adobe please do an update that gets rid of the Generative AI badge that sticks on the screen requiring a reboot to get rid of it? The "X" is useless.  

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Feature request

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Adobe
Community Expert ,
Dec 31, 2023 Dec 31, 2023

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This should only be visible the first time you launch the version. Are you seeing it multiple times? Or is it the Contextual Task Bar that you are referring to? You can dissable this from the elipses (three dots) on the task bar or from the Window menu.

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New Here ,
Dec 31, 2023 Dec 31, 2023

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I see it every time I launch the program.

________________________________

UT Southwestern

Medical Center

The future of medicine, today.

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New Here ,
Dec 31, 2023 Dec 31, 2023

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Adobe cloud indicates that I'm up to date?


________________________________

UT Southwestern

Medical Center

The future of medicine, today.

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Adobe Employee ,
Jan 21, 2024 Jan 21, 2024

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Hello @Kevin28555020p3ny,

Sorry to hear about your experience. Would you mind trying to manually reset Illustrator's preferences and checking if it helps:

 

For macOS

• Close all Adobe applications.

• Go to the following locations

• ~/Library/Caches

• ~/Library/Application Support/Adobe

• ~/Library/Preferences

• Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 28 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 28 Settings.old

• Launch Illustrator from the Creative Cloud.

 

Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

download.png

 

For Windows

- Close all Adobe applications.

- Go to Location C:\Users\%USERPROFILE%\AppData\Roaming\Adobe

- Rename Adobe Illustrator and Adobe Illustrator 28 Settings folders to Adobe Illustrator.old and Adobe Illustrator - 28 Settings.old

- Relaunch Illustrator from Creative Cloud

 

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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