• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Please help me!! I got a system error

New Here ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

I've been working on a project for three days now and make sure to do a save all the time.

Half an hour ago the software got stuck while saving and when I uploaded it again the file came up with one page that i designed a few days ago/

 

Please help me i must sand this project by Sunday!

is there any way to recover the file??

Views

149

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

Crash while saving is just the worst moment to crash.

Did you not make backup copies?

 

Where did you save the file? Perhaps in a location that automatically makes backups for you? Dropbox can do this as well as Google Drive or Creative Cloud with Cloud files.

Is your computer a Mac and is Time Machine turned on?

 

Other than that: no.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

Hi Monika

Im using Mac but i saved the file on my computer and not in Adobe's cloud and i didnt saved it in a diffrent location.

is there any way to recover it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

Do you have Time Machine running?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

LATEST

If I had I would do much cooler things with her :}

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines