PLZ help with Mockup [D!DF] error

[Obaeda31743502ducf]

I have downloaded the latest version of the illustrator program, and when using the mockup feature, the following error appears " the operation cannot complete because of an unknown error. [D!DF]" , and the program does not work. What is the solution?

[Monika Gause]

It's a beta version. Report the issue.

https://illustrator.uservoice.com

That's what betas are there for.

[Anshul_Saini]

Hello @Obaeda31743502ducf,

Thank you for reaching out regarding the "The operation cannot complete because of an unknown error [D!DF]" error you're encountering in Illustrator while using the Mockup feature.

To better assist you, I kindly request you to provide some additional information. Could you please:

• Share the file you're working with that triggers the error. This will enable us to reproduce the issue on our end and investigate it more effectively.

• Provide the steps you follow before encountering the error. Understanding the sequence of actions that lead to the error can help us pinpoint potential causes.

• Share details about your operating system (OS), the exact version of Illustrator beta (including the build version), and any relevant system specifications. This information will help us understand the context of the issue.

We can escalate the problem to our product team for a thorough review by gathering this information.

Please feel free to share the requested details, and we'll be more than happy to assist you further. Your contribution to resolving this issue is greatly appreciated.

Best regards,

Anshul Saini