png file color changing in illustrator

New Here ,
Jun 29, 2022 Jun 29, 2022

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Whenever I open the illustrator file that has .png files, the color turns complete off. So I have to re-link all the images to fix the issue.. But then once I close the file and open it again later, the same issue repeats. Any idea what's causing this? and how to fix?

It's very strange since I did not change the way I save png files or how to import them to illustrator, and never had this issue in my whole life till very recent. 

 

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Bug , Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Jun 29, 2022 Jun 29, 2022

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Adobe Community Professional ,
Jun 29, 2022 Jun 29, 2022

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Adobe Community Professional ,
Jun 29, 2022 Jun 29, 2022

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This is the answer from the link below! Hioe they fix it soon!

Anshul_Saini  Adobe Employee , Jun 02, 2022
Hi @Erin23930521ktoq, We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen. To avoid this, you may try the following steps: Embed the images in the document Unc...

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