png file save and open issues.

New Here ,
Jul 15, 2022 Jul 15, 2022

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Hi All, 

I would like to know. what can I do batter with my file. I add the PNG file on my design and working fine until save and reopen the file. when I reopen the file next time it keep show me this worng looking. please see the images below. I could't find any information from others. if anyone know how to fix. Please let me know.

 

daniel229286618hfd_0-1657911105244.png

it should be show like this.. see the image below. 

daniel229286618hfd_1-1657911404678.png

Thank you. 

 

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Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Jul 15, 2022 Jul 15, 2022

This is a known problem that will be solved in a next update, see Anshul Sainis answer here:

https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12979594#M323814

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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If you change your viewing settings to CPU instead og GPU does that make a difference? (Ctrl+E)

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New Here ,
Jul 15, 2022 Jul 15, 2022

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no. nothing changes with (ctrl + E) what is next to try?
Sincerely

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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This is a known problem that will be solved in a next update, see Anshul Sainis answer here:

https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-y...

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